Privacy Policy

ESET, spol. s r. o., having its registered office at Einsteinova 24, 851 01 Bratislava, Slovak Republic, registered in the Commercial Register administered by Bratislava I District Court, Section Sro, Entry No 3586/B, Business Registration Number: 31 333 535 as a Data Controller (“ESET” or “We”) would like to be transparent when it comes to processing of personal data and privacy of our customers, website visitors, and every individual (“You”) whose personal data and information are subject to processing under the terms of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). To achieve this goal, We are publishing this Privacy Policy with the sole purpose of informing You about following the topics:

  • Processing of Personal Data,
  • General Rules,
  • Data Confidentiality,
  • Data Subject’s Rights.

Processing of Personal Data

All services incorporated in these web sites and other web sites under the control of ESET are governed by this Privacy Policy, including those which are governed by specific Terms of Use with data processing rules. Generally, You may use our web sites for information purposes without giving personal information and informing ESET who you are. On the other hand, some of our services need to collect more information:

  • A feedback, answer or request, may be provided by You via our web forms. For the purpose of follow-up, your contact details including email address or other data may be requested based on the nature or purpose of our communication. Data storage periods may differ based on the nature or purpose of communication explicitly in compliance with this Privacy Policy.
  • To make our web sites work properly, We may store some cookies to your web browser during Your visit. By default, We only use cookies that are strictly necessary for functioning of our website. We will ask for your consent with using any other cookies as those that are strictly necessary. Currently, We may store the cookies to your browser that are strictly necessary for the web sites to function securely, to facilitate anonymous reporting and to provide services requested by You, which cannot be switched off in our systems. They are usually only set in response to actions made by You which amount to a request for services. Unless You delete them manually, all persistent cookies will be stored in your browser for one (1) year.

General Rules

There are only few legal bases for data processing which We use according to the GDPR legislative framework. Our activities are mainly covered by.

  • Consent, if required by legislation.
  • Compliance with legal obligation e.g. stipulating requirements for electronic communication, invoicing or billing.
  • Legitimate interest legal base or even public interest concerning cybersecurity entitling us to collect samples and service data for analysis, to provide You with even better protection, support and experience We can offer. Even marketing is recognized by GDPR as a legitimate interest, therefore we rely on this concept when it comes to cookies used by our web sites and communication with our customers.

The goal of this Privacy Policy is to provide a general overview of legal basis and data processing principles of ESET. If You are looking for more information concerning data collection facilitated by particular ESET product or service, visit our dedicated websites.

Data Confidentiality

It is our intention to prevent data from being stored longer than necessary while providing ESET products and services. ESET implements appropriate technical and organizational measures to ensure a level of security which is appropriate to potential risks. We are doing our best to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services. However, in case of data breach resulting in a risk to your rights and freedoms, We are ready to notify the supervisory authority The Office for Personal Data Protection of the Slovak Republic as well as the data subjects.

Data Subject’s Rights

ESET is subject to regulation of Slovak laws and We are bound by data protection legislation as a member state of European Union. Every Data subject is entitled to the following rights:

  • right to request access to your personal data from ESET,
  • right to rectification of your personal data if inaccurate (You also have the right to have incomplete personal data amended),
  • right to request erasure of your personal data,
  • right to request restriction processing of your personal data,
  • right to object to processing,
  • right to data portability as well as
  • right to lodge a complaint to the supervisory authority The Office for Personal Data Protection of the Slovak Republic.

We believe that all information we process is valuable and necessary for the legitimate purpose and worth to protect with the highest priority. If You would like to exercise your right as a data subject or You have a question concerning personal data protection or protection of privacy, send us a message at:

ESET, spol. s r. o. Data Protection Officer Einsteinova 24 85101 Bratislava Slovak Republic dpo@eset.sk